Playtivate Pte Ltd (“Playtivate”) respects the privacy of the users of its VR application (“VR app”). We recognize the importance of protecting information collected from our users and have adopted this Privacy Policy to inform you about how we gather, use, process, store and disclose your information, including personal information, in conjunction with your use of our VR app.

By using the VR app, you confirm that you have read and understood this Privacy Policy.

What information do we collect from our users?

We collect two basic types of information – personal information and anonymous information – and we may use personal and anonymous information to create a third type of information, aggregate information. Personal Information means information that identifies (whether directly or indirectly) a particular individual, such as the individual’s first and last name, postal address, e-mail address, IP address and/or telephone number. Anonymous Information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual (including an individual’s computing device). Aggregate Information means information about groups or categories of individuals which does not identify and cannot reasonably be used to identify an individual. We may share Aggregate and Anonymous Information with other parties without restriction.

We collect the following categories of information:

  1. The user’s IP address;
  2. Location-related information limited to City, which can be derived from information such as your device’s IP address;

When do we collect information?

We collect information from you when you enter information on our app and with respect to the Location-related information and IP address, they are collected automatically each time you use the VR app.

Please keep in mind that when you provide information to us while using the Oculus device, the information you provide may be separately collected by Oculus. The information we collect is covered by this Privacy Policy and the information that Oculus may collect is subject to their privacy practices. Privacy choices you have made with Oculus will not apply to our use of the information we have collected directly through our VR app.

How do we use your information?

We use the information to identify where the VR app is being downloaded and used. Since the VR app is used as a climate change awareness tool, we use the responses to the survey in aggregated format to identify which proposed coastal adaptation ideas is better received by users and whether using the VR app has made the user more aware of the risks associated with climate change and sea levels rising in the coastal communities designated in the VR app.

How do we protect your information?

You information is used only for the limited purposes set forth above and we do not:

  • use vulnerability scanning and/or scanning to PCI standards.
  • use Malware Scanning.
  • use an SSL certificate.
  • ask for personal or private information like names, email addresses, or credit card numbers.
  • use cookies for tracking purposes.
  • sell, trade, or otherwise transfer to third parties your Personally Information.
  • include or offer third-party products or services on our app.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of apps and online services must do to protect children’s privacy and safety online.

We do not market to children under the age of 13 years old.

Your Controls, Rights and Choices

  1. Data Retention
    We retain your Location-related information in aggregated unidentifiable format for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, and we retain your IP address for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations and in any event for no longer than thirty (30) days.
  2. Right to Access and Control your Personal Information
    You may request access to the Location-related information and your IP address that we have collected and maintained (along with information regarding its use and disclosure) over the past twelve (12) months upon appropriate verification. You may only make such requests twice (2) per every twelve (12) months. You may request that we delete your Location-related information and IP address by sending us an email at will delete such information within twenty-four (24) hours of receiving your request. Please be aware that while we will delete the information, each time you use the VR app this information will be automatically collected again and if you wish us to remove the information, a new request will be necessary.You may have the right to lodge a complaint with a competent supervisory authority, subject to applicable law.To the extent that VPT’s processing of your Personal Information is subject to the General Data Protection Regulation (GDPR), VPT relies on its lawful bases, described below, to process your data.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us via email at

Note: From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you through our Services if these changes are material and, where required by applicable law, we will obtain your consent. If you object to any changes, you may close your account. You acknowledge that your continued use of our VR app after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.